The TJX Companies, Inc mission is to surpass the expectations of their customers, every day. They strive to offer exceptional experience in an atmosphere that is fun and friendly.
In order to accomplish this; they depend on their Associates to offer helpful, courteous, and affordable pleasure shopping experiences for all their customers. They have also created a workplace that gives values honesty, teamwork, mutual respect and quality standards where every person gains the opportunity to excel.
Customer Service Coordinator:
He/she will be responsible for controlling the operation department at the Front Line Service Desk, jewelry and Layaway. Makes sure that front Line Companions provide prompt, polite and respectful and also knowledgeable services to all their customers. He/she gives solutions to customer service issues competently and appropriately. Examine carefully for accuracy with the intention of confirmation and gives permission for approval of all necessary Front Line paperwork. Responsible for developing store Associates and training on customer service criteria, register procedures and proper Front Line procedures and controls.
The job can be either part-time or full time.
Qualifications:
• Professional visual aspect
• Solid customer service experience and skills
• Excellent written skills and verbal skills
• Ability to make well timed decisions under provocative circumstances
• Strong organizational ability, and attention to detail
• Leadership qualities, he/she can takes ownership and direct others
• Self-motivated, works efficiently and quickly on multiple tasks
• Dependable and honest, responsible, Ability to work on a changing schedule, including weekends and night shifts
Merchandisers
He/she is responsible for helping in day-to-day operations of the store. The best candidate must have the ability to work in the areas of merchandise, processing, cashier, markdowns, presentation fitting room, layaway and customer service units. He/she interacts with the customers and thanks them on a regular basis also greets them. He/she should housekeeping criteria of the area, including currently and ongoing recovery. Also, the best candidate carries out his/her duties as assigned. The job can be either part-time or full time.
Qualifications:
• Ability to work a changing schedule, including weekends and nights
• Energetic, good verbal skills and enthusiastic
• Professional visual appearance, ability to stand for long periods of time
• Capacity to lift up to 50 lbs, bending, twisting and reaching overhead
• Self willingness to participate in a team
Stock Clerks
Plan and controls the receipts of warehouse trucks and handles processing of the merchandise. Rotates and organizes back stock for easy replacement. The stock clerk maintains cleanliness and organizational standards in the backroom. He/she leads by example, while providing prompt and respectful customer service. He/she communicates efficiently with Management and store members. Conducts Trainings store Associates on processing procedure.
Qualifications:
• Attention to detail
• Strong organizational abilities
• Leadership, ownership, and can direct others
• Self-motivated, works efficiently and quickly on multiple tasks
• Dependable, responsible and honest
• Professional visual appearance.
• Strong verbal and written skills
• Capacity to lift up to 50 lbs, reaching overhead, twisting, bending
• Ability to work on a changing schedule, including weekends and nights
Job Benefits
In spite of their supportive work environment, open atmosphere they offer the following benefits for the full-time affiliates;
• Possible but not necessary participation in dental, life insurances, medical, disability which may be short term.
• If applicable, discount vision programs and also 401(k) profit sharing program
• Competitive associate discounts and paid time off.
For part-time Associates, they offer the following benefits:
• Possible but not necessary participation in a 401(k) profit sharing program
• Associate competitive discounts
Benefit qualification depends on the hours worked by individuals and period of employment.